![]() ![]() Macy's current mission statement emphasizes the importance of amplifying diverse voices within the organization and the broader community. The current mission highlights the company's commitment to bold representation for all, specifically empowering diverse voices, ensuring choice, and promoting ownership in various aspects of the business. MACY'S MATRICES 2 Macy's has "committed $5 billion to create a more equitable & sustainable future for people, planet & community" (Macy's, 2023d, para 1). According to the company's corporate website, Macy's is "on a mission to create a brighter future with bold representation for all" (Macy's, 2023b, para 2). Existing Mission Macy's mission statement, "Mission Every One: Empowering More Voice, Choice, and Ownership," reflects the company's dedication to fostering a brighter and more inclusive future (Macy's, 2023b, para 1). Despite these fluctuations, Macy's remains a key player in the retail sector, adapting to changing consumer trends and maintaining its status as a household name. However, Macy's history also includes challenges, such as closing numerous stores nationwide because of dwindling foot traffic and increased e-commerce sales (Biron, 2023). The flagship Macy's store in New York City occupies an 11-story building at Herald Square and is a testament to the company's enduring presence and influence in the industry (Macy's, 2023). The Macy's brand continued to grow, and by the early 20th century, it had become an iconic symbol of American retail. This achievement began Macy's journey to becoming one of the world's largest retailers. In 1858, Macy's reported approximately $85,000 in sales in its first year (Macy's, 2023a). ![]() Macy's has been a key influencer in shaping the retail sector. The store's success has led to substantial growth, marked by the establishment of new branches in locations nationwide. According to Biron, Macy's has gained recognition from its inception for its dedication to delivering top-tier products and outstanding customer service. Macy's opened its first storefront at 14th Street and 6th Avenue in NYC. MACY'S MATRICES 1 Macy's Matrices Introduction Macy's, a prominent American department store chain, has a rich history dating back to its founding in 1851 by Rowland Hussey Macy in New York City (Biron, 2023).
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